Privacy Policy

We may collect personal information that you provide directly to us, including your name, phone number, email address, city, country, departure city, destination preferences, travel dates, number of travellers, budget range, and package preferences.

Where necessary for booking support, we may also collect passport-related details, date of birth, nationality, visa-related information, billing details, and payment-related information.

We may automatically collect technical information such as IP address, device type, browser type, operating system, referral source, pages visited, session duration, and analytics or cookie-related data.

We may also receive limited information from third-party partners such as payment gateways, CRM systems, hotels, airlines, transport partners, visa support vendors, analytics providers, and insurance providers.

We may use your information to respond to enquiries, prepare quotations, create itineraries, process bookings, confirm services with suppliers, send vouchers and invoices, provide customer support, improve our website and services, communicate relevant offers, prevent fraud, and comply with legal and regulatory obligations.

We may share your information with hotels, airlines, destination management companies, transfer providers, sightseeing operators, rail or cruise operators, visa support vendors, insurance providers, payment processors, communication tools, hosting providers, analytics providers, and authorities where required by law.

We do not sell customer data in the ordinary commercial sense of selling customer lists for money.

As travel services often involve international destinations and overseas suppliers, your information may be transferred to and processed in countries outside your home jurisdiction where necessary for booking fulfilment and service delivery.

We retain personal information only for as long as reasonably necessary to manage enquiries, fulfil bookings, provide support, comply with legal and accounting obligations, prevent fraud, and resolve disputes.

We may use cookies, pixels, tags, and similar technologies to operate the website, remember your preferences, analyse traffic, improve user experience, measure campaign performance, and support remarketing activities.

You may manage cookies through your browser settings or any cookie settings tool made available on the website.

We may contact you by email, phone, SMS, or WhatsApp regarding your enquiry, booking, travel updates, offers, or destination-related promotions where permitted by law.

You may opt out of promotional communication at any time.

We use reasonable technical, administrative, and organizational safeguards to protect your personal information. However, no system can be guaranteed to be completely secure.

Our services are not intended for independent use by children. Where a child is included in a booking, the relevant information must be submitted by a parent, guardian, or authorized adult.

Our website may contain links to third-party websites, payment portals, supplier systems, or government and visa resources. We are not responsible for their privacy practices or content.

Subject to applicable law, you may request access to your data, correction of inaccurate information, deletion of data, withdrawal of consent where applicable, and opt-out from certain promotional communication.

To make a privacy-related request, please contact us at [email protected].

We may update this Privacy Policy from time to time. Any revised version will be published on this page with an updated effective date.

For privacy, grievance, or data-related matters, please contact: